Marketing
Plan for 2003-2004
INTRODUCTION AND
BACKGROUND
The University of South
Carolina Aiken has developed a growing reputation for its emphasis on providing
a nurturing environment for students to learn and grow through high quality
academic programs and a number of student support services. Throughout its
history, the University has also cultivated many partnerships with the local
community. This theme of "partnerships" is a cornerstone of the
campus' success. One manifestation of the relationship USCA shares with its
community is evidenced in the strong support the campus has received in recent
years.
This plan describes the
University's strengths and weaknesses, defines target audiences, states the
objectives of the Marketing Plan, and sets forth strategies to be employed
by offices on campus to reach those objectives.
USCA Mission Statement
The University of South
Carolina Aiken is a senior institution of the University of South Carolina
and one of three campuses offering four-year degree programs.Since its beginning
in 1961, the college has grown to a total undergraduate enrollment of nearly
3,000 and now occupies a 453-acre campus.After a very favorable review in
1991, Aiken received a ten-year accreditation by the Southern Association
of Colleges and Schools.
The mission of the institution
is stated as follows:
The University of South
Carolina Aiken is a public senior institution of moderate size (2500 to
5000) which endeavors to prepare students with the knowledge and skills
necessary for success in a rapidly changing society and evolving global
economy. Attracting a racially and culturally diverse student body of varying
ages and experiences, USCA draws its population primarily from the Savannah
River Region and other portions of South Carolina, other states, and foreign
countries. USCA offers baccalaureate degrees as well as the associate degree
in Nursing, completion baccalaureate degrees at USC Regional Campuses,
and master's degrees in selected programs designed to meet regional needs.
As an institution of higher learning, USCA seeks to provide excellence
in teaching as well as in scholarly research, creative pursuits, and service
to the communities of the region it serves. To this end, the university
seeks the enlargement of student and faculty knowledge through a wide range
of experiences in the liberal arts and sciences and in the professional
programs of business, education and nursing. As an academic community dedicated
to lifelong learning, USCA serves the region by fostering cultural appreciation
and by making available its resources, including its programs, services,
and the expertise of its faculty, staff, and students. Thus, USCA encourages:
• Thinking critically
and analytically, questioning, searching out concepts;
• Communicating
effectively using verbal, numerical, notational, and other symbolic systems;
• Appreciating
cross-cultural perspectives;
• Exploring values
openly and critically;
• Finding, and
examining, relationships among, disciplines, concepts, and areas of study;
• Developing depth
of knowledge within chosen fields of interest.
In fulfilling its role
as an institution for higher learning, the University of South Carolina Aiken
is building a community of active scholars, artists, professionals, and intellectuals
engaged in broadly-based educational experiences necessary for fostering
an enlightened society.
Situation Analysis
Strengths: Quality of faculty,
Low tuition cost, Partnerships with community (ex: Development efforts, RPSEC,
Etherredge Center), Campus Ambiance/Environment, Strong Academic Programs,
Student Research/Hands-On Learning Opportunities, Facilities
Weaknesses: Decreased state
funding, Graduation Rate/Retention, "Hometown" institution
Opportunities: Partnerships
with community, Technology/Distance Education, Enterpreneurial Opportunities,
LIFE/Other Scholarship opportunities, Receptive Community
Threats: Increased competition
(LIFE) and external requirement
An internal survey of the
USCA faculty and staff will be developed to gather information on how internal
audiences perceive the University. Additionally, a request has been made
that questions related to student perceptions of the University and local
media outlets be included on the next student survey.
Target Audiences
External audiences include
• high
school students and their parents
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• transfer
students
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• non-traditional
students
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• middle
school students
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• state/local
media
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• general
public
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• retirees
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• donors/potential
donors
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• alumni
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• high school
teachers/guidance counselors
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• members
of USCA advisory boards, etc.
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• legislators
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Internal audiences include:
• students
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• faculty
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• staff
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Objectives
The primary goal of this
Marketing Plan is to have the University's target audiences consider USCA
a premiere higher education institution in South Carolina comparable to other
top institutions of its size in the Southeast. The overarching objectives
of the plan are to:
1.Increase enrollment of
most qualified students in our service area, throughout the state, and in
selected out-of-state areas.
2.Enhance the University's
visibility as a quality teaching institution with a caring atmosphere and
as a community resource.
3.Increase general public
and legislature's awareness that USCA is a quality institution, works to
meet the needs of the area it serves, and is a good investment of state resources.
4.Provide support for the
goal of increasing private support and increasing USCA endowment to $16 million
through the USCAA Capital Campaign.
Strategies
The strategy of the Marketing
Plan is designed to emphasize the distinctive programs, faculty, staff, students
and alumni that make USCA the unique and special institution that it is and
is growing to become. Several offices and departments at USCA have key roles
in implementing this plan because of their visibility, their staff interaction
with key audiences and their roles at the University. These are: Admissions,
Alumni Affairs, Development, External Affairs, and the Chancellor's Office.
Continued...
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