FAQ


Where is the Conference Center located?

The Conference Center is located at USC Aiken in the Business & Education (B&E) Building near the “C” parking lot. 

Physical Address- Box 20, 471 University Parkway, Aiken, SC 29801

What are the Conference Center standard business hours?

Monday through Friday 8:00 a.m. until 5:00 p.m. 

Can an event be scheduled for outside of business hours?

Yes, there will be an additional charge for outside business hours staffing. 

Is smoking allowed?

No, USC Aiken is a smoke-free campus. 

Can I bring my own food and beverages?

No, Aramark is USC Aiken’s catering partner and they provide all food and beverages for events hosted on campus. All catering needs can be arranged through the Conference Center. 

What is the process for reserving a meeting space?

Complete a Conference Center Event Inquiry Form on our website and this will be sent to our team for response or you may call 803-641-3587 and provide information regarding your event request. 

How will I know if my facility rental request has been confirmed?

A Conference Center staff member will review your rental request and contact you for final details. Then, you will receive a confirmation of your reservation via email and we will send a “USC Aiken Rental Agreement” highlighting all event details, policies and procedures for your signature and date. This will be circulated to designated administrators at USC Aiken for approval and once this is completed you will be notified that your event is reserved. Event requests are placed as “tentative” on the schedule until confirmed with completed rental agreement and signatures. Conference Center staff will follow up with you prior to your event to confirm details and final guest count and make modifications to your event set up and catering numbers. 

Can my group bring out own audio visual equipment?

The Conference Center can provide audio visual equipment for your event. However, you may bring in your own technology to use. Please let our staff know the equipment that you intend to bring at least 72 hours in advance, so that we can make sure the proper connections are in place. 

Is on-site parking available?

Groups renting facilities at USC Aiken are allowed to park in the A, B, C or D parking lots in the white lines only. Please do not park in the spaces will yellow lines as those are designated “faculty/staff parking” and may be ticked. The C Parking lot is closest to the Conference Center. 

How do I obtain Wi-Fi Internet access?

USC Aiken has a free wireless network designated for guests with no password required and is available in every building on campus. 

What type of technology will be provided with my room rental?

LCD projector, 8’ x 8’ screens, laptops and microphone with podium in the Conference Center Rooms (B&E 116, 122 and 124). Additional charges will be applied to set up A/V equipment in the B&E Gym. 

When can I access the facility to set up materials?

The access time is indicated on the Rental Agreement. However, it is typically set for 30 minutes prior to event start time. 

What does the rental fee include?

The fee includes rental of the room(s) for the time period indicated on your Rental Agreement, with advance set-up of the tables and chairs to your specifications by the Center’s staff. An Event Host will be assigned to assist you with any facility needs. 

Do you offer special rental rates?

The Conference Center grants discounted rental rates for non-profit organizations and government agencies with the appropriate documentation and required forms. 

Does the USC Aiken Conference Center require a deposit to reserve space for an event?

Deposits are required 30 business days prior to event in order to secure a facility. Events cancelled 10 business days prior to event will receive a full refund. Events cancelled 5 business days prior to event will receive a 50% refund. 

Can I drop off or ship materials for my event prior to the event start time?

All rental and deliveries must be coordinated with the Conference Center staff. Generally all items must be delivered and picked-up on the same day as the event so as to not interfere with other events. Special arrangements can be made as events allow. All shipment fees will be billed to the client and appropriate return mailing address, packing and postage must be provided by client prior to event. 

What are the rules regarding decorating rooms?

Do not use confetti, glitter, tacks, nails, screws, tape, hang banners or flags or anything that may cause damage to the room. Banners will be hung by designated USC Aiken Facilities staff. Any decorations must be pre-approved by the USC Aiken Conference Center Staff. 

What sizes of tables are available?

5’ Round Tables, 5’ Conference Tables, 6’ Catering Tables, 8’ Tables and 8’ Conference Tables. Limited quantities are available and additional tables and chairs may be ordered for large events. 

When will I receive my invoice and who do I call for questions regarding invoices?

Your invoice will be sent to you after the event conclusion and if you have questions you may contact Amy Westra at 803-641-3741 or at AmyW@usca.edu 

Do you require proof of liability for events?

USC Aiken reserves the right to require licensee to provide a general proof of liability naming USC Aiken as an additional insured. 

Do you require security for events?

USC Aiken University Police Department reserves the right to require security for events (this applies particularly to large events). Client will be notified prior to event if security is needed. 

What types of events can you have?

We host many types of events on campus! These include conferences, business and organizational meetings, training sessions, professional development courses, banquets and more!