Online Training Resources

Microsoft and other software vendors often offer excellent free online training for their products.  If you're looking for training on a particular software product this free training may be all you need.

Microsoft Office Suite Office Training Center
Office basics
Be more productive at work
  Word
Excel
  Outlook
PowerPoint
  OneNote
Access
  OneDrive for Business 
Skype for Business
Teams
Adobe Suite Adobe Support and Training
Acrobat DC
Photoshop
InDesign

In-Person Workshops

We're currently scheduling for the workshops listed below.  If you're interested in attending one of our workshops, please register using the Help Desk Workshop Registration Form.

Microsoft OneDrive OneDrive Get Started and Setup
OneDrive Permissions, Sharing and Collaboration
Multi-factor Authentication (MFA) MFA Setup Mini-Workshop
Microsoft Yammer Getting Started with Yammer
Microsoft Office Mix Get Started with Office Mix
Microsoft Teams Teams Intro

 Microsoft OneDrive

OneDrive Get Started and Setup

Stop by for a drop-in workshop and learn how to use OneDrive to backup your files to the cloud. Once there your files will be accessible from any computer or device with an internet connection.

Leave with a fully functional OneDrive!  All faculty, staff and students have access to a full 1TB of storage through their OneDrive for Business account.  Even if you haven't already set it up, we'll have Help Desk staff here to help you setup your account and connect it to up to two devices.

Length: 60 minutes

Who should attend? This workshop is for anyone who needs help setting up OneDrive on their personal device, or anyone who plans to use OneDrive on their campus owned device but would like more information before scheduling installation.

Sponsored by: Computer Services Help Desk

Date Time Location Open to... Presenter
May 16th, 2017 2:30pm-3:00pm B&E 238E Everyone Chris Spires
May 19th, 2017 9:00am-9:30am B&E 238E Everyone Chris Spires
May 23rd, 2017 2:30pm-3:00pm B&E 238E Everyone Chris Spires
May 26th, 2017 9:00am-9:30am B&E 238E Everyone

Chris Spires

To register, please complete the Help Desk Workshop Registration Form

 

OneDrive Permissions, Sharing and Collaboration

OneDrive for Business isn't just for storing files, it's also for sharing and collaboration.  Learn how to properly set permissions on individual files and folders to grant read-only or edit access to the right people.  Find out how to share your files and folders through email, embedded links, Yammer posts and more.  Once you've granted coworkers access to your files, you can all work on individual files together online in real-time, any time, anywhere.

Length: 60 minutes

Who should attend? All faculty, staff and students have access to all the great new features and abilities OneDrive for Business has to offer. This workshops is for anyone who'd like to learn how to take advantage of OneDrive for Business.

Sponsored by: Computer Services Help Desk

Date Time Location Open to... Presenter
June 20th, 2017 2:00pm-3:00pm B&E 238E Everyone Chris Spires
June 23rd, 2017 2:00pm-3:00pm B&E 238E Everyone Chris Spires
June 30th, 2017 9:00am-10:00am B&E 236A Everyone Chris Spires

 To register, please complete the Help Desk Workshop Registration Form

 MFA (Multi-factor Authentication)

MFA Setup Mini-Workshop

Confused by the new MFA requirements coming from Columbia?  Stop by the Help Desk for one of our mini-workshops to get setup. 

What is the workshop for? We’ll walk you through the setup process online, get your device ready to go, then we’ll help you perform a test from your account and answer any questions you might have. 

How long is the workshop? These mini-workshops will run 15-minutes long. 

What do I need to bring to the workshop? You’ll need your SSC username and password to complete the setup.  If you plan to use your mobile device as part of the MFA authentication process, you should bring that too so we can help you set it up.  Mobile phones make the best authentication method.

Length: 15 minutes

Who should attend? Open to all Faculty and Staff needing assistance with MFA.

Sponsored by: Computer Services Help Desk

Date Time Location Open to... Presenter
May 16th, 2017 9:00am-9:15am B&E 238E Everyone Chris Spires
May 16th, 2017 9:30am-9:45am B&E 238E Everyone Chris Spires
May 16th, 2017 2:00pm-2:15pm B&E 238E Everyone Chris Spires
May 19th, 2017 9:30am-9:45am B&E 238E Everyone Chris Spires
May 19th, 2017 2:00pm-2:15pm B&E 238E Everyone Chris Spires
May 19th, 2017 2:30pm-2:45pm B&E 238E Everyone Chris Spires
May 23rd, 2017 9:00am-9:15am B&E 238E Everyone Chris Spires
May 23rd, 2017 9:30am-9:45am B&E 238E Everyone Chris Spires
May 23rd, 2017 2:00pm-2:15pm B&E 238E Everyone Chris Spires
May 26th, 2017 9:30am-9:45am B&E 238E Everyone Chris Spires
May 26th, 2017 2:00pm-2:15pm B&E 238E Everyone Chris Spires
May 26th, 2017 2:30pm-2:45pm B&E 238E Everyone Chris Spires
May 30th, 2017 9:00am-9:15am B&E 238E Everyone Chris Spires
May 30th, 2017 9:30am-9:45am B&E 238E Everyone Chris Spires
May 30th, 2017 2:00pm-2:15pm B&E 238E Everyone Chris Spires
June 1st, 2017 9:00am-9:15am B&E 238E Everyone Chris Spires
June 1st, 2017 9:30am-9:45am B&E 238E Everyone Chris Spires
June 1st, 2017 2:00pm-2:15pm B&E 238E Everyone Chris Spires
June 1st, 2017 2:30pm-2:45pm B&E 238E Everyone Chris Spires
June 2nd, 2017 9:00am-9:15am B&E 238E Everyone Chris Spires
June 2nd, 2017 9:30am-9:45am B&E 238E Everyone Chris Spires
June 2nd, 2017 2:00pm-2:15pm B&E 238E Everyone Chris Spires
June 2nd, 2017 2:30pm-2:45pm B&E 238E Everyone Chris Spires

 To register, please complete the Help Desk Workshop Registration Form

 Microsoft Yammer

Getting Started with Yammer

We'll walk you through all the basic functions of Yammer, cover best practices, and explain how Yammer fits into Microsoft's overall roadmap for Office as the social component tying all other apps together.

Length: 60 minutes

Who should attend? This workshop is for anyone interested in using Yammer's social components to build community, share ideas, create an online space for their group, club, department or organization, or just find like minded members of the campus and topics..

Sponsored by: Computer Services Help Desk

Date Time Location Open to... Presenter
TBA TBA B&E 238E Everyone Chris Spires

 

To register, please complete the Help Desk Workshop Registration Form

 Microsoft Office Mix

Getting Started with Office Mix

Take your PowerPoints to a whole new level of interactivity.  Office Mix is redefining presentations in education with a simple to use free plugin for PowerPoint 2013 and higher.  Add SCORM compliant quizzes, polls and open questions.  Embed video, audio and live web pages from the web.  Record your own video, audio and live inking directly onto slides.  Then compile and upload the presentation for instant easy and secure sharing to the world, just your organization or just those individuals you want to grant access.

Length: 60 minutes

Who should attend? Office Mix editor plugin is currently only available for Windows. (Presentations will play on nearly any device however).  Office 2013 or Office 2016 are required to add the PowerPoint plugin.

Sponsored by: Computer Services Help Desk

Date Time Location Open to... Presenter
June 30th, 2017 2:00pm-3:00pm B&E 238E Everyone Chris Spires

 

To register, please complete the Help Desk Workshop Registration Form


8am - 8pm Monday -Thursday
8am - 5pm Friday
Closed Saturday - Sunday
Closed Campus Holidays


The Help Desk is located in B&E Suite 238
803-641-3391 from non-campus phones
x4357 from campus phones
help@usca.edu

After-Hours Outage Reporting
Call or Text 803-265-5266