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CSD Helpdesk FAQ
Correcting Security Certificate Issues
with Internet Explorer 7
(Updated 09/07/2007)
Recent changes to Microsoft Internet Explorer 7may cause certain secure pages and login scripts to receive Security Certificate Errors. In most cases, these errors refer to an invalid, mismatched or expired certificate. Under normal circumstances you should not ignore such errors when displayed as they may be a sign of a dangerous website. However, when accessing official campus resources you can safely ignore such prompts and errors.
This issue has recently caused the Housing Work Order page to work incorrectly. It has also caused some students to get stuck in an endless loop of pop-up boxes when signing in or loggin out of Clean Access.
To correct both of these issues, please follow the instructions below.
Changing Security Certificate Settings in IE7
Open Internet Explorer 7.
Left-click Tools on the right side of the menu bar at the top of your screen.
Left-click Internet Options from the pop-up menu.
Your Internet Options window will be displayed.
Left-click the Advanced tab.
You'll need to change settings in the area highlited here.
To make the changes scroll down the window checking and unchecking options as neccessary.
For best results, make sure that your options match those in the screen shot to the right.
To correct the specific problem with Security Certificates, you'll just need to uncheck the option highlited in red below.
If for any reason this does not correct the problem, or if you see this issue when using Internet Explorer 6, also uncheck the option highlited in yellow.
To complete the changes, left-click Apply.
Then left-click OK.
Close Internet Explorer and reopen it. You should no longer see these issues.
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