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CSD Helpdesk FAQ

Mac eMail Client Setup

(Updated 12/01/2006)

 

 

USCA suggests using either Microsoft Entourage or Outlook Web Access to access eMail from Mac computers. Other eMail clients are available for Mac, but may not work with the USCA Exchange Server mail system at this time.

 

To configuring Entourage, please follow the instructions below. Instructions for using Outlook Web Access can be found on the Outlook Web Access FAQ page.

 

 

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Microsoft Entourage

NOTE: In order for Microsoft Entourage to work with Exchange, you will need Microsoft Office 2004. To receive this update, you will need to call the Helpdesk and we will be more than happy to install this new software for you and setup your Exchange account. If you already have Office 2004, the following instructions are for setting up an Exchange account. POP and IMAP are not an option while using Entourage on campus.

• While in Microsoft Entourage, choose "Account Settings" under the "Entourage" menu.
  
  
  

• Click the "Exchange" tab and make sure to delete any existing Exchange accounts already there.
  
  

• Quit Entourage.

• Delete the "OfficeSync Prefs" document that is located in your home directory's Preferences folder (Macintosh HD --> Users --> *username* --> Library --> Preferences --> OfficeSync Prefs) by dragging it to the trash.
  
  

• Open the "Keychain Access" program in the "Utilities" folder (Macintosh HD --> Applications --> Utilities --> Keychain Access).
  
  

• Delete all keychain items related to Mail or Exchange. Note that your screen might not look exactly like the snapshot below.
  
  

• Open the "Microsoft Cert Manager" program in the "Office" folder located in the "Microsoft Office 2004" folder. (Macintosh HD --> Applications --> Microsoft Office 2004 --> Office --> Microsoft Cert Manager).
  
  

• Import the Exchange server certificate entitled "MAIL.PFX" by clicking on the "Import" button. First, you will need to download the certificate by clicking here. When you import the certificate, you will be asked to enter a password. The password is "gopacers" (without the quotation marks).
  
  

• You are now ready to begin setting up your Exchange account.
  

• While in Microsoft Entourage, choose "Account Settings" under the "Entourage" menu.
  
  

• Click the small arrow next to the "New" button and select "Exchange..." under the pulldown menu.
  
  

• Click on the button that says "Configure account manually".
  
  

• Under the "Account Settings" tab, make sure your screen looks exactly like the screenshot below, except with your username and password in the proper spaces.
  
  

• Under the "Advanced" tab, make sure your screen looks exactly like the one below. Make note that the box under "Security" must be checked.
  
  

• After clicking the "OK" button, wait a few seconds and a screen like the one below should appear. Enter your username and password, check the box to save your password, and click "OK".
  
  

• You should now be able to check your email with Entourage.