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CSD Helpdesk FAQ
Student Access to
Fileshare and Home Folders
(Updated 04/29/2009)
Accessing files stored at J-drive and K-drive from a non-USCA computer is a simple two step process. First you'll need to establish a Clean Access or VPN connection to USCA. Then, you'll either connect directly to the server, or use one of the Alternate Methods explained below.
There are a few things to keep in mind when accessing your folders remotely:
- A high speed (DSL or Cable) internet connection is suggested for best results.
- You will only have access to your personal J drive and only those K drive folders related to your instructors and current classes.
- If you are on-campus (but on a personal computer), you must first log into Clean Access. If you are off-campus, you must first create a VPN connection. You will not be able to connect to the servers with until a Clean Access or VPN connection has been established. If you need to create a VPN connection please see the VPN Set-Up Instructions for PC or the VPN Set-Up Instructions for Mac.
Use the instructions below to connect to your remote folders. If you run into any problems with the connection, see the Troubleshooting section at the end of this FAQ.
Connect to the J and K Drives on PC
Log Into Clean Access (On-Campus Personal Computer) or Log Into VPN (Off-Campus)
Click Start
Click Run (on XP) or Click the Search field (on Vista)
Type one of the following:
- For Student J-drive type: \\student\username$ (Replace "username" with your Username)
- For K-drive type: \\fileshare\shared
- For Art drive type: \\art\Elliott_J
- For EdTech WWW server type: \\www\medtech\student (if this does not work try alternate below)
Click OK
Enter eMail Address and Password
Check Remember Username and Password
Click OK
Connect to the J and K Drives on MACs
Log Into Clean Access (On-Campus Personal Computer) or Log Into VPN (Off-Campus)
Click GO
Click Connect to Server
Type one of the following:
- For Student J-drive type: smb://student/username$ (Replace "username" with your Username)
- For K-drive type: smb://fileshare/shared
- For Art drive type: smb://art/Elliott_J
- For EdTech WWW server type: smb://www/medtech/student (if this does not work try alternate below)
Click OK
Alternate Connection Method for EdTech WWW Server on PC
If the instructions above to not work for you when trying to connect to the EdTech WWW server, please try the alternate method here:
Log Into Clean Access (On-Campus Personal Computer) or Log Into VPN (Off-Campus)
Click Start
Click My Computer (on XP) or Click the Computer (on Vista)
In the address field at the top of the My Computer window type: ftp://www/academics/education/medtech/student/
Press the ENTER key
Enter eMail Address and Password
Check Remember Username and Password
Click OK
Alternate Connection Method for EdTech WWW Server on MACs
If the instructions above don't work, try doing the following instead.
Connect to the USCA network via VPN, launch the Fetch program by clicking the dog icon on your launch bar. If you don't see the icon, you may have to launch the program directly. To do this, Click GO on the Apple menu bar. Click Applications. Locate the Fetch icon and click. This should launch your program.
You will then be shown the screen below. Ensure that you fill in all information exactly as listed, except "Username" and "Password", which should be replaced with those for your own USCA account.. Be sure to enter your entire USCA eMail address in the username field. Your password is the same password you use for your USCA eMail.
After clicking connect on the screen above, you will be shown a listing of all the various student folders within the EdTech WWW server. Locate your folder (this is usually the same as your USCA Username). Open the folder. You may now drag and drop files and folders from your desktop to the remote server. If you'd prefer you can also use the Get button to download files from the server or the Put button to upload files to the server from your local computer.
Troubleshooting VPN Connections
If you run into any issues or problems while attempting to use the instructions above, please feel free to contact the Help Desk for assistance. We can be reached at x4357 (HELP) from the on-campus phone system, or 803-641-3391 from non-campus phones.
You may also want to check the Troubleshooting information for tips and solutions to the most common VPN related issues. You can find information on Troubleshooting VPN Connections here: http://www.usca.edu/helpdesk/secure/vpn_troubleshooting.asp
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