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| More Links: |
| Procedures for Fueling |
| Emergency Repair Procedures |
| FAQ |
| See Also: |
| Vehicle Policy & Procedures |
| Roadside Assistance Program |
| USCA Vehicle Reservation Request Form |
- When choosing a fuel facility, ensure that it will accept the Wright Express Card. (Look for Wright Express logo, usually displayed on a sign or on a decal placed either directly on the pumps or in the window of the facility.)
- Pull vehicle up to appropriate self service fuel pump, regular fuel only.
- Check the vehicle odometer reading. You will be prompted to enter this number. Enter mileage without tenths.
- If the facility has "pay at the pump" dispensers, insert your card into the card reader as shown on the pump. Follow the instructions as prompted by the computer screen. You will be asked to enter your 6 digit PIN (See the question section for “What is my pin?”), and the odometer reading.
- If the facility you choose does not have the "pay at the pump" dispensers, simply pump your fuel then present the cashier the fuel card to pay for the purchase. The cashier may be prompted to hand you a PIN Pad for you to enter your PIN and the odometer reading. If the cashier does not offer you a PIN Pad, that facility may not have the level of automation required to capture odometer and PIN data. In cases where the cashier is prompted for a PIN, but a PIN Pad is not available, you may be required to give the cashier your PIN. Most facilities should have these levels of automation
IMPORTANT NOTE: Always obtain a receipt for purchases made at commercial facilities. These receipts should be turned in to Vehicle Management with the monthly Trip Logs. Purchases made at state-owned facilities do not require a receipt.
- State fuel cards are to be used only for the purchase of fuel/petroleum products and car washes for state owned vehicles, and emergency repairs as explained above.
- Items such as drinks, food, or other items of a personal nature may not be purchased with the State fuel card. Any unauthorized purchase will be reported to your agency and to State Fleet Management within 72 hours. Do not purchase fuel from full service pumps. This is considered an unauthorized purchase.
- If you enter an incorrect PIN 4 times in a row, the card will deactivate, and must be replaced.
- Only your Agency Fuel Card Administrator may order replacement cards in the event the card is lost, stolen or does not work properly.
Emergency repairs: Defined as those repairs that cannot be anticipated and requiring immediate attention during holidays, weekends, or after normal duty hours, when USCA Maintenance is closed.
Please refer to procedures outlined in Procedures for Other Problems.
