Students walking away from Penland

Receiving Your Refund

Business Services

Direct deposit to your bank account is the most convenient way to receive your student account refunds. Set up direct deposit through Self Service Aiken in the account information tab. Otherwise, a paper check will be issued. If the student’s address is incorrect, you may make the change on SSC.

The National Automated Clearing House Association (NACHA) has issued a rule requiring that all ACH web debits are validated before they are used to make a payment or receive a refund. To ensure that the University of South is following the new rule that was effective March 19, 2021, we are using prenoting to validate accounts. During the prenoting process, we will send a zero-dollar transaction file to the bank to validate if your account is active.

The validation process can take 3-5 business days. You will not be able to make payments or receive a refund using your checking account until your account has been validated. The prenote process will notify you if your payment method cannot be validated. Sign up 5 -7 days ahead of the time you expect to receive a refund by following the instructions below.

Setting Up a Refund Account in Self Service Aike:

  1. Sign in on Self Service Aiken
  2. Click on “Account Information”
  3. Click on “Sign up for Direct Deposit”
  4. Click on “eRefunds”
  5. Click on “Set up account”

Select account type, checking or savings. Personal accounts only. No corporate accounts, ie credit cards, home equity, traveler’s checks, etc. Do not enter debit card number. Enter the complete routing number and bank account number. Then confirm account number.

Name on Account

Billing Address, City, State/Province

SAVE PAYMENT METHOD