If the tickets were purchased at the Convocation Center Box Office
Cash payment: Call or come in to the Convocation Center. All efforts will be made to find a record of your ticket purchase. If no record can be found, then the tickets can not be replaced.
Credit Card Payment: Call or come in to the Convocation Center Box Office. The following information will be required: customer’s name, date of purchase, type of credit card used. Once the original order has been found, a replacement ticket voucher will be printed and the original tickets will be voided.
A police report will be required by Convocation Center Management. Stolen ticket passes will be given out at the discretion of the Box Office Manager and only after verification of purchase. The pass will have the location of the original ticket(s) printed on it.
A reprint fee may apply to lost/stolen tickets.