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Novel Coronavirus (COVID-19)

Campus Access and Student Resources

University Housing

  • University Housing is available only for those students who have extenuating circumstances.
  • Students will have an opportunity to retrieve their belongings
  • University Housing has sent details in an email message on Thursday, March 19

No questions yet.

Academic Information

University instructors are working to create innovative an engaging online content for students. Our goal is to ensure this public health crisis does not impede your ability to complete the courses you need to further your academic career and achieve degree completion.

As the university transitions to effective delivery of remote instruction, the Pacer Shoppe bookstore remains committed to ensuring the success of our students.

We will continue working closely with faculty and students to fulfill instructional requirements.  During the period of modified operations, the Pacer Shoppe will provide services virtually to insure no disruption of service to our students and campus community.

Online orders will be processed daily -- with FREE ground shipping -- to make sure students are still able to access all materials they need.

Graduating seniors are urged to call the bookstore (803.641.3464) to place their orders for their caps and gowns.  If you must, please leave a message with your name and the best number to reach you, and we will return your call within the next business day.

Please feel free to call or email the bookstore with any questions you may have.  We look forward to continuing to serve our campus community.

www.uscaikenshop.com

PH: 803-641-3464

Library services will be available virtually. Online chat service continues 8 a.m., Sunday - midnight, Friday, and 8 a.m. – midnight Saturdays. 

As always, online resources are available 24/7. For off-campus access, go to:  https://library.usca.edu/offcampus. The librarians have also created an FAQ regarding our modified operations and some questions we anticipate you might have.  Visit it at https://library.usca.edu/libraryclosurefaq

For faculty, there are links on the FAQ page regarding library resources and support for faculty in a remote instructional environment. Also, the librarians are available to help you find online resources to supplement your instruction. If you have items on physical reserve, we can help you find alternative sources to replace them.

Items currently checked out from Gregg-Graniteville Library do not need to be returned until the campus returns to normal operations. Any overdue fines will be waived during the period of modified operations.

The Writing Center will be conducting appointments and workshops online for the remainder of the semester. For full details on how to make an appointment, visit https://www.usca.edu/writing-center

The Math Lab will offer online tutoring services for the remainder of the semester. For full details on how to make an appointment with a math tutor, visit https://www.usca.edu/math-lab

The Center for Student Achievement is offering several online tutoring options through peer tutoring as well as services through BrainFuse and Tutor Matching Service. For full details on how to take advantage of the these resources, visit https://www.usca.edu/tutoring

The USC Aiken Academic Bulletin (p.40-41) provides details about our grading system. Your options are summarized, excerpted, or expanded below:

  1. Keep your letter grade.This is the best way to show your success each semester, and ensure your courses are counted for financial aid, athletic eligibility, and meet prerequisites for next semester. You will receive the appropriate credit hours toward your degree along with GPA points.
  2. Withdraw from any course with a W. Originally, the date was March 31 and recently extended to April 7. Now for the Spring 2020 semester, this option is available until 12:00pm/noon on the last day of class, which is April 27, 2020. No WF’s will be assigned for Spring 2020 classes. A “W” provides no credit hours towards your degree, but your USC Aiken GPA will not be impacted.

According to current guidance, grades of W

  • are excluded from GPA calculations for Palmetto Fellows and Hope/Life Scholars and for federal financial aid;
  • negatively impact completion rates for federal financial aid; and
  • will not count for NCAA progress-toward-degree requirements. 
  1. Request an Incomplete. Current stipulations (p.41) state: “By permission of the instructor and the dean/department chair, the student will have a time not to exceed 12 months in which to complete the work before a permanent grade is recorded… An incomplete grade contract must be signed by the student, the instructor, and the dean/department chair and be on file in the Registrar’s Office at the time the “I” grade is recorded. Incompletes are not computed in the GPA until the final grade is assigned.”
  1. Request Pass/Fail grading (ONLY after ensuring your FULL understanding of all the implications). Current stipulations (p.41) allow for pass/fail grading under certain circumstances. This option has been modified for Spring 2020. With final approval by the dean, undergraduate students may request Pass/Fail grading for any course. This option is now available until 12:00pm/noon on the last day of class, which is April 27, 2020. A modified form is under development by the USC Aiken Registrar. Email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

For Spring 2020, under the pass/fail option,

  • All courses will be graded as originally planned according to grading criteria established by the instructor;
  • earned grades of A, B+, B, C+, and C will be replaced with a new S+ designation;
  • earned grades of D+ and D will be replaced with S;
  • earned grades of F will be replaced with U;
  • undergraduate students will receive the appropriate credit hours toward the degree for earning an S+/S, but no GPA points will be earned;
  • the S grade will not meet prerequisite requirements of a “C or better;” an S+ grade would meet this requirement; and
  • courses graded with the S+/S/U scale, under this exception for Spring 2020, will count toward applicable curricular, major, continuation, and graduation requirements.

According to current guidance:

  • S+/S/U grades are excluded from GPA calculations for Palmetto Fellows and Hope/Life Scholars and for federal financial aid;
  • S+/S grades will count as "earned credit hours" for Palmetto Fellows and Hope/Life Scholars;
  • S+/S grades will count towards completion rates for federal financial aid; and 
  • S+/S/U grades will not count towards NCAA progress-toward-degree requirements.

The USC Aiken Academic Bulletin can be found here: https://www.usca.edu/registrar/academic-bulletins/1639-2019-2020-bulletin/file

In many cases, the choice of a pass/fail is not best, as it may negatively impact your academic progress, financial aid, and/or athletic eligibility. This should be used only as a last resort.

It is vital that you understand the full implications of selecting any of these options. Before you make a final decision, it’s very important that you should discuss all implications with your advisor, department chair/dean, or staff from USC Aiken’s Center for Student Achievement.

If you are veteran or military student, reach out to the Veteran and Military Student Success Center before determining your course of action. If you are an athlete be sure to talk to the USC Aiken Athletic Compliance Office before deciding what to do. If you are receiving financial aid, talk to a financial aid advisor before making a decision.

All undergraduates currently enrolled at USC Aiken for the Spring 2020 semester may gain additional ICE credits through watching and responding to presentations online. In order to receive ICE credit for an event, you must:

  • Watch the video in its entirety while logged in to your account.
  • Complete a 1-page double spaced response in 12-point font which describes the main points of the presentation and what you learned from the experience. Please include your name, the title of the event, the date in which you viewed the event, and your VIP ID for each event.
  • Responses must be emailed to Dr. Tim Lintner (This email address is being protected from spambots. You need JavaScript enabled to view it.before midnight on Friday, May 15, 2020 to receive ICE credit.

To access the videos, please follow the steps below:

  1. Log into Blackboard.
  2. Click the following web link: https://blackboard.sc.edu/ultra/organizations/_1094898_1/cl/outline
  3. Look to the left of the screen and find the toolbar that has the Enroll link. Next to the link, you can find a green plus (+) sign. Click enroll. Follow the instructions on the screen.
  4. Click the new link: ICE Event Videos
  5. Watch an ICE Event video.
  6. Write a summary of the video and submit the summary to Dr. Tim Lintner (This email address is being protected from spambots. You need JavaScript enabled to view it.).

Campus Services

Although the university is closed through the end of the spring semester, we're still providing essential services for students with extenuating circumstances and essential employees.

Services will be provided virtually.  To best serve you during this period of modified operations, please reach us by:

We plan to bring additional support options online in the near future.

Helpful tips for accessing campus resources while you are working remotely

As a reminder, scammers are taking full advantage of the current situation by increasing their phishing and vishing attacks.  Please continue to be vigilant during this unique time, especially when responding to email messages and phone calls.

Here are some guidelines from US-CERT:

https://www.us-cert.gov/ncas/tips/ST04-014

There are also some scams specifically related to COVID-19:

https://www.forbes.com/sites/thomasbrewster/2020/03/12/coronavirus-scam-alert-watch-out-for-these-risky-covid-19-websites-and-emails

During the period of the modified operations, dining services will continue to be available for brunch and dinner menus. Please note, that one proactive measure we are implementing is that take-out only services will be available.

As a prudent precaution, we are temporarily suspending in-room dining in the SAC Café and other dining establishments on campus.

Starting tomorrow, Thursday, March 19, you will be able to order your food ahead of time by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. Once you receive a confirmation that your order is ready, you can come to the SAC Cafeteria and pick up your food. Or, you can come to the SAC Cafeteria and have the staff prepare your food for take-out.

J.J. Tramontana of Aramark will be sending out a daily menu to order your food. “All you can eat” servings are still available with take-out orders.

During this unique time, we will continue to provide nutritious meal options, and our executive chef will continue to accommodate those with individual dietary requirements.

Please note, as an added precaution, we are asking diners not to bring in refillable cups but will be given new paper cups when getting refills.

Below, please see amended dining service hours for March 18 – April 5.

Thank you for your flexibility and understanding.

Dining Services Hours of Operation March 16 - April 5:

SAC Café:

Monday - Friday

Brunch:  10 a.m. – 2 p.m.

Dinner:   5 p.m. – 7 p.m.

***TAKE-OUT SERVICE ONLY***

Saturday & Sunday

Brunch:  11 a.m. – 1:30 p.m.

Dinner:   5 p.m. – 6:30 p.m.

***TAKE-OUT SERVICE ONLY***

Starbucks:

Monday – Friday

6 a.m. – 4 p.m.

***TAKE-OUT SERVICE ONLY***

Saturday & Sunday

CLOSED

Station Deli:

Not Available

***Tasty Tuesday or Wacky Wednesday will not be available during modified operations.***

Market C-Store:

Monday – Friday

11:00 a.m. – 7 p.m.

Saturday & Sunday

Not Available

Nightingales Café:

Not Available

Student Health Center

The Student Health Center is open Monday through Friday from 10:00 am to 2:00 pm to treat minor illnesses. Students must call 803-641-2840 to make an appointment.

Counseling Center

Counseling services will be provided remotely. For assistance, call the Counseling Center at 803-641-3609 Monday through Friday from 8:30 am - 5:00 pm.

If you have been seeing, or have seen one of our counselors in the past, you can email them directly:

  • Cindy Gelinas: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Dana Cullum: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Cheryl Lindler:This email address is being protected from spambots. You need JavaScript enabled to view it.

Wellness Center

The Wellness Center and Natatorium are closed until further notice.

Disability Services

Disability Services are available remotely. Students can call the Disability Services Office at 803-643-6815 or email This email address is being protected from spambots. You need JavaScript enabled to view it..  

We encourage students to utilize services that can be accessed online. Appointments of any kind, from career decision-making to job search, can be done remotely by phone or using the Zoom meeting platform. You can set up an appointment with a Career Services staff member or send any questions by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

Student employment questions can be sent to Mary Clark at This email address is being protected from spambots. You need JavaScript enabled to view it.. Check out online resources including PathwayU assessment at https://usca.pathwayu.com/login, or job search resources at https://www.usca.edu/career-services/student-services/job-search and https://www.usca.edu/career-services/student-services/web-resources.

During the period of modified operations, the university’s ombudsman, Dr. Melencia Johnson, is still available to assist you.

She will hold virtual office hours during the following times: 

  • Tuesday, 11 a.m. – 1 p.m.
  • Wednesday, 10 a.m. – noon
  • Thursday, 11 a.m. – 1 p.m.

You can request at appointment by:

  1. Submitting a request by completing the form found at:  https://www.usca.edu/ombuds/intake-form, and she will respond via email or telephone.
  2. Sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it., and she will respond.
  3. Calling 803-641-3237.  If Dr. Johnson is unavailable at the time of the call, leave a voicemail, and she will return the call.
  4. Speaking with her via video chat.  After an appointment is arranged via e-mail or phone, she will video chat with you using Microsoft Teams.

Refund Policy Statement

Under the guidance issued by the South Carolina Commission on Higher Education (CHE), the University of South Carolina Aiken will begin issuing prorated refunds to students for meal plans and on-campus residential housing.

The prorated refunds will include meal plan and on-campus housing fees for services not received on or after March 16, the first day of the extended Spring Break.

Tuition, academic fees and student support fees are not refundable, per CHE guidance due to continuity of academic programs.

While the university will begin processing refunds immediately, it may take some time to process all the refunds.  

Thank you to students and parents for their continued patience as we work through the refund process.

No questions yet.

All messages sent regarding the coronavirus can be found within the messages to our community below.