Additional information on USC University Services Accounts and USCA Campus Accounts and how to manage each can be found in the FAQs listed below.
If you need additional assistance, please contact the USCA Help Desk by email at: [email protected], by campus phone at: 4357 or by non-campus phone at: 803-641-3391. You can also stop by the Help Desk for assistance at any time.
New Accounts/Account Claiming
Account Claiming - Student Applicants
https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011142
Account Claiming – Admitted Student
https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011173
Account Claiming – New Hires
https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011175
Existing Accounts/Account Management
Account Management Menu
https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011208
Account Management for Applicants
https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011143
Account Management for Employees & Admitted Students
https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011144
Forgot Password
https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011176
Forgot ID’s
https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011172
Account Reclaiming:
https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011145
Additional Info on Specific Accounts
DUO Multifactor Authentication (MFA):
https://www.usca.edu/help-desk/mfa/