Notice to Instructors using Online Proctoring Services Respondus Monitor or ProctorU

The University of South Carolina Aiken now offers two options for proctoring services to improve efforts in student authentication while retaining the same levels of academic integrity of examinations that take place in our classrooms. USC Aiken will continue to utilize the Respondus Lockdown Browser and Respondus Monitor tools built within Blackboard. USC Aiken also has access to the ProctorU proctoring services, but now both services have incorporated a new pricing structure and that information will be required in your syllabi and online courses to prepare students of these new changes. The use of Respondus Lockdown Browser will continue to be free to use for all Blackboard courses.


Student Purchase License of Respondus Monitor

Courses that utilize the use of video recording during exams with Respondus Monitor will now cost $15 for students, per year for unlimited exams in all courses. Students purchase their own subscription for Respondus Monitor and that subscription is valid for 12 months for all courses or exams that use Respondus Monitor at their institutions.

$15 for 12 months

Payment is made the first time an exam requires the use of Respondus Monitor. Credit card, debit card, and Paypal accepted.

  • How do students purchase a Respondus Monitor subscription?

Students make the purchase the first time Respondus Monitor is required by an exam in a course. The process is simple, and payment can be made via credit card, debit card, or Paypal.

  • How many exams or courses can you use with a Respondus Monitor subscription?
A student-purchased subscription of Respondus Monitor is valid for 12 months (365 days) and can be used with any online course or exam requiring it at the institution. Supported learning systems include Canvas, Blackboard, Moodle, Brightspace, and Schoology. The username must be the same across all courses and learning systems.
  • Is a LockDown Browser License required?

Yes. Respondus Monitor is a "companion product" for LockDown browser and cannot be used without LockDown Browser.


Instructor Support for Respondus Monitor

The Office of Distance Learning can support instructors in utilizing Respondus Monitor for their online courses. Please contact Dr. Jamie Edwards or email This email address is being protected from spambots. You need JavaScript enabled to view it. for questions.


Student Purchase of ProctorU Proctoring

The use of ProctorU proctoring services is only recommended for no more than 2 exams per course (e.g. mid-term and/or final exams) because the cost is per individual exam. The following are the listed options so please choose the most cost-effective for your proctoring needs:

Auto (recommended)

Description: Fully-automated exam proctoring with all activity recorded end-to-end. Videos and incidents are immediately available for USC faculty review. Cost: $3 per exam.

Auto with Review (recommended)

Description: Fully-automated exam proctoring with all activity recorded end-to-end. Exams are reviewed by ProctorU, and a report is sent to instructors within 24 hours if there are academic integrity incidents. Cost: $4 for a 1-hour exam, $6 for 2 hours, $8 for 3 hours, $10 for 4 hours.

Live Launch with Review

Description: Exams are launched by a live proctor for authentication purposes, but the proctor drops once the exam begins. All activity is recorded from start to finish. Exam videos are reviewed by a ProctorU proctor, and a report is sent to instructors within 24 hours if there are any academic integrity incidents. Cost: $8 for a 1-hour exam, $10 for 2 hours, $12 for 3 hours, $14 for 4 hours.

Instructor Support for ProctorU

ProctorU supports their own product, and the Office of Distance Learning can provide some limited administrative support. If there are instructors who would like to use ProctorU, they can create an account here. Once they create an account, a faculty rep will reach out within an hour to schedule a 15-minute training session and help them input their first exam. If instructors need additional support, reach out to This email address is being protected from spambots. You need JavaScript enabled to view it. or 855-772-8678.

ProctorU does have the ability to integrate with Pearson, and they have created an informational website about it here. It is only for their automated service line and costs $12 per student per course for unlimited use. This would require an agreement and work order to be signed with the instructor. For more information, please contact USC Aiken Office of Distance Learning.


Syllabus Update

Students will now be charged for proctored exams and instructors are now obligated to provide that information and cost to students. The cost of the service should be identified in required course materials, such as textbooks or publisher subscriptions. Students should be made aware of the additional cost (depending on the service) if a course requires proctored online exams. Please utilize the link for Proctoring Syllabus Verbiage and add the appropriate information to your course syllabus.