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Current Students

Help Desk

Printing

USC Aiken is a member of the American College and University Presidents Climate Control Commitment, which obligates us to do our part for conservation of natural resources such as paper. As students, you'll help with this initiative through our PacerPrint program. This program discourages unnecessary printing of documents, encourages more responsible and effective printing, and increases your printing options, while saving valuable resources and reducing waste.

Most student accessible printers on campus are part of the PacerPrint program.  These include all computer lab printers and those in the Library.  Some majors and special programs do provide access to non-PacerPrint printers however.  If you'll be working on campus as a Student Worker, you'll also have access to non-PacerPrint printers for work related printing.

How do I use Print Preview to avoid making printing mistakes?

The instructions below are provided as examples of how to use Print Preview. However, each program you'll print from may…

The instructions below are provided as examples of how to use Print Preview. However, each program you'll print from may be a little different. Please use the screen shots and instructions below as a guide. If you need further assistance with your particular application, please contact the Helpdesk for assistance. 

From within Office 2007 programs click the Office Orb in the upper left corner of the screen to begin using Print Preview. 

From the menu, select Print. Then select Print Preview

print preview 01

The Print Preview window will be displayed. Ensure that all pages of your document appear correct. 

If the document is ready to print, click Print. If you need to make changes to the document, click Close Print Preview to return to the document and make neccessary changes. 

print preview 02

Alternatively, in some programs, such as PowerPoint and Excel, you can also access Print Preview directly from the Print dialog window

If this option is available, you'll see the Preview button in the lower left corner of the screen. 

print preview 03

How do I print in handout layout for Powerpoint?

To correctly print slides for handouts, presentations, and when turning in projects, follow the instructions below. By configuring the printer…

To correctly print slides for handouts, presentations, and when turning in projects, follow the instructions below. By configuring the printer as shown, your slides will be easier to read and more presentable during presentations. You will also save yourself time and money by drastically cutting down on the number of printed pages needed. 

Also, be sure to Preview your print job before actually printing. This ensures that the job you send to the printer is what you actually need and want...again saving you time and money. 

If you have any questions about the set-up described here, just see someone at the Helpdesk for assistance. 

Printing Slides as Handouts

From the File menu in PowerPoint click Print. The window to the right will be displayed. 

Locate the settings which need to be changed at the bottom of the window. 

For Print what select Handouts

Select Grayscale under Color

Set Slides per page to 6

Once these settings are correct, click the Preview button at the lower left.  

pp print slide setup 001

The screen below will now be displayed. This screen gives you a chance to ensure that your print job is correctly set-up before sending it to the printer. If the pages look correct click Print and your job will be sent to the printer. If it does not look correct, click Close and adjust your settings.

pp print slide setup 002

PLEASE FOLLOW THE ABOVE PROCEDURE TO AVOID BEING OVER BILLED FOR PRINTING: Be sure to print PowerPoint slides in Handout mode only as explained above.  NEVER use the Properties button on the Print screen to adjust the number of slides.  Making these changed from the Properties button, instead of as explained above will result in your being charged for each slide as a separate page, even if they all print on a single physical piece of paper.

How do I print double-sided pages?

The following information only applies to the new black and white Xerox Phaser printers located in the B&E 238 Computer…

The following information only applies to the new black and white Xerox Phaser printers located in the B&E 238 Computer Suite and the Library. Most other printers around campus only allow single sided printing. 

  1. Begin by printing your document as usual. 
  2. When the Print dialog shown at right is displayed, click Properties
  3. The Print Properties screen will be displayed.
  4. Click the dropdown arrow for 2-Sided Printing and select 2-Sided Print.
  5. Click OK and continue printing as usual

Whom do I contact with problems?

The HelpDesk will be more than happy to help with any problems you may encounter. We can be reached at…

The HelpDesk will be more than happy to help with any problems you may encounter. We can be reached at 803-641-3391 from non-campus phones and x4357 (HELP) from campus phones.

If we are unable to assist, we may refer you to the Carolina Card Office for some issues regarding crediting of payments to your card and possible Administrative or Financial Holds on your accounts.  The Carolina Card Office can be reached at: 803-777-1708 or by emailing: This email address is being protected from spambots. You need JavaScript enabled to view it.

When I print a document it comes out as dozens of pages of gibberish.

This is caused by a compatibility issue with the online format of the file and PacerPrint printers.  It is always…

This is caused by a compatibility issue with the online format of the file and PacerPrint printers.  It is always best to save a document (particularly PDF files) to the desktop (local computer).  Then print the document from the saved file instead of directly from the web or Blackboard.

Since I received my new ID Card, I cannot print and/or my balance is wrong.

After you get a new ID card, you need to go to the Help Desk and have them change your…

After you get a new ID card, you need to go to the Help Desk and have them change your number in the Pacer Print system to match the new card ID.

Can I print from my laptop?

Yes. Printing from your laptop and mobile devices is now available using PacerPrint's new RemotePrint option.
Yes. Printing from your laptop and mobile devices is now available using PacerPrint's new RemotePrint option.

How do I add money to my account?

If you exceed your printing allotment for a semester, you can increase your printing balance by using your CarolinaCard account…

If you exceed your printing allotment for a semester, you can increase your printing balance by using your CarolinaCard account under Financial section of the Students tab on my.usca.edu using a credit/debit card.  You can also add funds by going to the Business Services Office.

The minimum amount which can be added to your account is $10.00. The free printing allotment is earmarked specifically for printing.  However, any funds you directly put on your CarolinaCard account can be rolled over to the next semester and used anywhere CarolinaCard is accepted and/or be refunded upon graduation or withdrawal from USC Aiken.

To add funds online with your debit or credit card:

  • Go to: http://my.usca.edu
  • Click Manage CarolinaCard account in the Financial Section of the Students tab
  • Sign in using your VIP ID and password
  • Click CarolinaCard Deposits
  • Follow the on-screen instructions to complete the deposit

You'll also find several other helpful CarolinaCard links on the page.

How does this system benefit me?

The Pacer Print system will offer expanded services such as high speed two sided printing and color laser printing that…

The Pacer Print system will offer expanded services such as high speed two sided printing and color laser printing that will be available in the B&E Computer Suite and Library. In addition you can now print up to 11"x17" documents in these locations. Printing on two sides of the paper is a simple method of cutting paper usage in half!

Do double-sided pages count as two prints?

No. As a matter of fact, double-sided printing saves on paper and is encouraged.

No. As a matter of fact, double-sided printing saves on paper and is encouraged.

How much does printing cost?

Two-sided printing (RECOMMENDED) Black, 8.5" x 11" - $0.10/page Black, 8.5" x 14" - $0.13/page Black, 11" x 17" -…

Two-sided printing (RECOMMENDED)

Black, 8.5" x 11" - $0.10/page
Black, 8.5" x 14" - $0.13/page
Black, 11" x 17" - $0.17/page

Single-page printing

Black, 8.5" x 11" - $0.09/page
Black , 8.5" x 14" - $0.12/page
Black, 11" x 17" - $0.15/page
Color, 8.5" x 11" - $0.75/page
Color, 8.5" x 14" - $1.00/page

How much can I print?

A portion of the technology fee you pay will be applied to your Carolina Cash account each semester you are…
A portion of the technology fee you pay will be applied to your Carolina Cash account each semester you are enrolled. The printing allotment per semester (fall and spring) is equivalent to 100 single-sided pages or 200 printed pages if you use the recommended two sided printing. Summer printing allotments are equivalent to 30 single-sided pages during each summer session and 20 single-sided pages during Maymester. You can choose to use your allotment to print in other formats such as color, single-sided or larger paper formats - however different formats such as color laser printing are more expensive and will use your free printing allotment more quickly.

How does PacerPrint Work?

Students will use the PacerPrint system to print from computer classrooms, labs and the Library. When you choose to print…
Students will use the PacerPrint system to print from computer classrooms, labs and the Library. When you choose to print in computer labs and classrooms, PacerPrint will present a pop-up screen showing the cost of the print job and your available Carolina Cash balance. You then have the option to print or cancel the job. When you print, your Carolina Cash account will be debited and the print job can be picked up from the lab or classroom printer.

RemotePrint

Students can now print from wireless computers, laptops and other mobile devices using PacerPrint's new RemotePrint option.  RemotePrint uses the same account and funds as PacerPrint.

Which printers can I print my job on?

Only the following printers can be used to print your documents using RemotePrint... Black and White: B&E 238 Printer 1…

Only the following printers can be used to print your documents using RemotePrint...

Black and White:

  • B&E 238 Printer 1 on left
  • B&E 238 Printer 2 on right
  • Pacer Commons Lab Printer
  • Pacer Crossing Lab Printer
  • Pacer Downs Lab Printer

Color:

  • B&E 238 Dell Color

How many attachments can I submit for printing?

There is a limit of 10 attachments per email accepted and 100 emails per day for each user.
There is a limit of 10 attachments per email accepted and 100 emails per day for each user.

Which email address do I have to use to send print jobs?

Which email address do I have to use to send print jobs?You must use your official USCA Student email account…

Which email address do I have to use to send print jobs?
You must use your official USCA Student email account to send in jobs.

What type of documents can I print?

Microsoft® Word.doc, .docx, .dot Microsoft® Excel.xls, .xlt,.xlsx, .xltx, .xltm, .xlsm Microsoft® PowerPoint.ppt, .pptx, .pptm, .pot, .pps, .potx, .ppsx Microsoft® Visio.vsd,…

Microsoft® Word
.doc, .docx, .dot

Microsoft® Excel
.xls, .xlt,.xlsx, .xltx, .xltm, .xlsm

Microsoft® PowerPoint
.ppt, .pptx, .pptm, .pot, .pps, .potx, .ppsx

Microsoft® Visio
.vsd, .vss, .vst, .vdx, .vsx, .vtx, .vdw

Microsoft® Outlook
.msg, .eml

OpenDocument
.odt, .ods, .ott, .odp

Comma Separated Values
.csv

Adobe Portable Document Format
.pdf

Rich Text Format
.rtf

Text files
.txt

Image formats
.jpg, .jpeg, .gif, .png, .bmp

How do I print a document using RemotePrint?

Send Document to Print Open your USC Aiken Student email account. Send or forward the document to be printed (as…

Send Document to Print

Open your USC Aiken Student email account. Send or forward the document to be printed (as an attachment) to the email address This email address is being protected from spambots. You need JavaScript enabled to view it. for black and white printing or This email address is being protected from spambots. You need JavaScript enabled to view it. for color printing.

Receive reply email from RemotePrint

After the email has been submitted, you will receive a return email showing a list of submitted documents from RemotePrint. It also contains brief instructions on how to print your document.

Please note that you will need to use the "Click to open the Print Center website" option.  Students are not currently able to release a job directly from the printer.

remoteprint email confirmation

Print the Documents

To be safe, it's best not to print your jobs until you're you're ready to pick them up.

To print your documents:

  1. Click the link in the email or go to: http://remoteprint.usca.edu/  You can access the website from a campus computer or any laptop or mobile device connected to the internet.
  2. Log in using your PacerStudent account.
  3. You'll see the screen shown below.
  4. Select the documents you'd like to print by clicking the check box beside each one to be printed.
  5. The printer your job will print to is listed in the lower left.  If no printer is listed here search for the correct printer by typing "print" for black and white printing or "color" for color printing.  Be sure to select a printer you have access to.  Currently only the printers in the main B&E 238 lab and each of the residence hall labs are available for mobile printing.
  6. Set any options such as the number of sides to print on the paper, number of slides per page and the number of copies once you have your printer selected.
  7. Ensure that you have enough funds for the job. You'll see the Total Cost of your job and selected options just above the printer selection. Your current balance is shown on the left side of the screen as "My Funds".
  8. Print your job by clicking the Print button in the lower right when you have your job setup properly. 

You may also preview and delete print jobs from this screen.

remoteprint joblist