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Faculty & Staff

Help Desk

Pacer Account

The Pacer Account is used to log into all local campus resources, including: @usca.edu email, lab computers, wireless, PacerPrint printing, Pulse Secure VPN (used to access the campus remotely), Impulse SafeConnect (used to connect to the campus network from a personal computer) and any website ending with a usca.edu domain name.

How do I set or reset my Pacer Account password?

To set or reset your Pacer Account password, go to: http://reset.usca.edu.

To set or reset your Pacer Account password, go to: http://reset.usca.edu.

What is my username?

Your Pacer Account Username will be the portion of your email address before the @-symbol. For example, if your @usca.edu…

Your Pacer Account Username will be the portion of your email address before the @-symbol.

For example, if your @usca.edu email address is This email address is being protected from spambots. You need JavaScript enabled to view it., then you'd enter JoeSomebody as your Pacer Account username.

I'm setting up my account for the first time. What do I enter as my old password?

When prompted for your Old Password, enter the temporary password you received on your account information form from the Help Desk.…

When prompted for your Old Password, enter the temporary password you received on your account information form from the Help Desk.

Now choose your New Password.  Be sure to follow the password requirements as listed on the page.

What are some tips for creating a good password?

Passwords work best when they begin with a letter not a number.

Passwords work best when they begin with a letter not a number.

I've already set up my Pacer Account, but now I can't log in.

If you've previously setup your Pacer Account and now you can't login, you'll need to call or visit the Help…

If you've previously setup your Pacer Account and now you can't login, you'll need to call or visit the Help Desk.

Visit the Help Desk in person with a valid USCA ID and we'll let you set your password on the spot.

Call in, email or visit without your USCA ID and we'll have to reset your account to a temporary password.  You'll then need to change it to something unique the next time you log into a campus computer.