USC Aiken Email

How do I forward email from my USC (Columbia) email account to my USC Aiken email account?

Many internal email messages generated automatically by Columbia based systems are directed to an email address established for you by…

Many internal email messages generated automatically by Columbia based systems are directed to an email address established for you by the Columbia campus.  This is not your official USCA email address. Messages to the email address created by Columbia will not automatically be forwarded to your official USCA address.  As a result, you may miss important and sometimes time-sensitive messages.

To work around this, you can sign into the Columbia email address account and manually create a forwarding rule.  This is a simple process and one that takes only three or four minutes.  Once this is done, you'll no longer have to worry about missing important messages mistakenly sent to the Columbia account.

Go to: https://webmail.sc.edu/

Sign in with your USC Network Username and Password.  This is the same username and password used to sign into Blackboard.  If you don't know this username or password, or need to reset it, please follow the instructions here: https://www.usca.edu/help-desk/faculty-and-staff/accounts-and-passwords/blackboard-account.dot?

Click Options in the upper-right side of the Outlook Web App screen.

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Click "Create an Inbox Rule..."

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Select "Apply to all messages" from the dropdown menu under "When the message arrives".

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Select "Redirect the message to..." from the dropdown menu under "Do the following".

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Enter your full USCA email address in the field at the bottom of the Address Book window in the To -> field.

Click OK.

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You'll now see a rule similar to the one shown here. Ensure your correct USCA email address shown.

Click Save.

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Click Yes when promoted with "Do you want this rule to apply to all future messages?"

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You'll now see the new rule listed which you just created.

Click Sign Out in the upper-right of the screen to end the session.

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All future messages to the Columbia email account will now be forwarded to your official USCA email address.

Posted 1 year ago

How do I access USC Aiken email from my phone or mobile device?

Connecting a mobile device to your USC Aiken Email account is fairly simple.  We've included basic instructions below.  If you…

Connecting a mobile device to your USC Aiken Email account is fairly simple.  We've included basic instructions below.  If you run into any issues, please bring your device to the Help Desk.  We're happy to walk through the setup process with you.

Setup an iOS device

  1. Go to Settings
  2. Add Account
  3. Tap Exchange
  4. Add a new Exchange Account or Corporate Account
  5. Enter your full email address and password
  6. Connect
  7. Choose which options you would like to sync: Mail, Calendar, Contacts, etc.

Setup an Android device

  1. Open the Mail app on phone
  2. Add a new Exchange Account or Corporate Email Account
  3. Enter your full email address and password
  4. Click Next
  5. Select the Sync Options and Update Schedule
  6. Click Next

Setup for Windows Phone

  1. On Start, flick left to the App list, tap Settings, and then tap Email & accounts
  2. Tap Add an account, and then tap Office 365
  3. Enter your full USCA Email address
  4. Tap the Password box, and then enter your email password
  5. Tap Sign in

Help for Issues

If you run into any issues setting up your device, you may want to check Microsoft's help site for instructions specific to your device.  You'll find those on the Office Web App Help page.

Posted 1 year ago

I need to send an email to a distribution list (such as USCALIST), and want to prevent people from using "Reply All".

The Help Desk suggests using the BCC field to ensure no one accidentally does a ‘Reply All’ to messages sent…

The Help Desk suggests using the BCC field to ensure no one accidentally does a ‘Reply All’ to messages sent to distribution lists.

Enter the distribution list’s address in the BCC field instead of the TO field or your email.  Then, even if someone accidentally, or purposely, clicks the “Reply All” button, the message will only go the original message’s sender.  It’s an easy and foolproof way to stop the dreaded “Reply All”. 

How Do I Add the BCC Field?

You’ll first need to add the BCC field to your preferred email client… 

Office 365 Outlook web app

To setup and use the BCC field in the Office 365 Outlook web app:

  1. Click the Setting ‘gear’ in the upper-right of the screen.
  2. Click Mail.
  3. Expand Mail -> Layout -> Message format
  4. Set Message format to Always show BCC
  5. Click Save

Outlook 2016 for Mac

Instructions to setup and use the BCC field in Outlook 2016 for Mac

Outlook 2013/2016 for Windows

Instructions to setup and use the BCC field in the Outlook 2013 or 2016 for Windows

Posted 1 year ago

I've received an email that appears to be from the Help Desk, asking for my password. Is this spam?

No one from CSD or the Help Desk will ever ask for your password through an email.  Any email you…
No one from CSD or the Help Desk will ever ask for your password through an email.  Any email you receive which requests this information should immediately be forwarded to This email address is being protected from spambots. You need JavaScript enabled to view it. and then deleted from your mailbox.
Posted 1 year ago

Why can't I send a ZIP or EXE file as an attachment?

NEVER open an attachment with an extension of EXE or ZIP, without first contacting the sender to ensure that they…

NEVER open an attachment with an extension of EXE or ZIP, without first contacting the sender to ensure that they did in fact send you the attached file.

Many viruses are spread by using these file types.

For this reason these file types are automatically stripped from emails going to or coming from your USC Aiken email address.

Posted 1 year ago