Faculty & Staff
Help Desk
Voicemail
USC Aiken uses the SpydurPBX Voicemail System. The system allows access to your voicemail using email, the web and phone. An app may also be available for your device.
Before you can begin using your voicemail box, you'll need to call into the system with your office phone to set the box up.
How do I setup my voicemail account?
Dial 3450 from any campus phone or 803-641-3450 from non-campus phones Press 6 to “access your mailbox on the system” Enter your voicemail box number (this may be a…
- Dial 3450 from any campus phone or 803-641-3450 from non-campus phones
- Press 6 to “access your mailbox on the system”
- Enter your voicemail box number (this may be a 5 or 6 digit number and begins with a 9)
- You must change your password now to properly setup your voicemail box
- Follow the prompts to set up three greetings: your standard greeting, your busy greeting, your name
- Hang up then call yourself to leave a test voicemail (it will arrive in your email inbox shortly)
How do I check my voicemail messages online?
Connect to VPN if you’re off-campus, otherwise proceed to step 2 Go to: http://spydurpbx.usca.edu/recordings/ Enter your voicemail box number in the Login field Enter your voicemail password in the Password field (this…
- Connect to VPN if you’re off-campus, otherwise proceed to step 2
- Go to: http://spydurpbx.usca.edu/recordings/
- Enter your voicemail box number in the Login field
- Enter your voicemail password in the Password field (this will be the same as your box number the first time you sign in)
- Click Submit
How do I check my messages or access voicemail by phone?
Dial 3450 from any campus phone or 803-641-3450 from non-campus phones Press 6 to “access your mailbox on the system” Enter your voicemail box number (this may be a…
- Dial 3450 from any campus phone or 803-641-3450 from non-campus phones
- Press 6 to “access your mailbox on the system”
- Enter your voicemail box number (this may be a 5 or 6 digit number and begins with a 9)
- Enter your password (this will be the same as your box number the first time you sign in)
- Press 1
How do I activate a temporary greeting, for when I'm on vacation or away for an extended period of time?
Dial 3450 from any campus phone or 803-641-3450 from non-campus phones Press 6 to “access your mailbox on the system” Enter your voicemail box number (this may be a…
- Dial 3450 from any campus phone or 803-641-3450 from non-campus phones
- Press 6 to “access your mailbox on the system”
- Enter your voicemail box number (this may be a 5 or 6 digit number and begins with a 9)
- Press * as soon as your personal greeting begins to play
- Enter your password (you should have set this when you initially setup your box)
- Press 0 for "Mailbox Options"
- Press 4 for "Temporary Greeting"
- Record your temporary greeting as prompted and press # when you're done
- Then press 1 to accept the recorded temporary greeting or press 2 to re-record
- Your temporary greeting is now active, remember to go back into the "Temporary Greeting" options and follow the prompts to turn it off, once you return from vacation
How do I change my personal greeting?
Dial 3450 from any campus phone or 803-641-3450 from non-campus phones Press 6 to “access your mailbox on the system” Enter your voicemail box number (this may be a…
- Dial 3450 from any campus phone or 803-641-3450 from non-campus phones
- Press 6 to “access your mailbox on the system”
- Enter your voicemail box number (this may be a 5 or 6 digit number and begins with a 9)
- Enter your password (this will be the same as your box number the first time you sign in)
- Press 0
- Press 1
- Follow the voice prompts to change your personal greeting
How do I reset or change my voicemail box passcode?
If you do not know your voicemail passcode, please email [email protected] with your name and voicemail box number. We will…