To help organize processes at the Help Desk to better serve our customers, we now require many non-troubleshooting requests be submitted via online form.
Caller Application Change Request
*** PLEASE NOTE: This form is only available from on-campus or via VPN when off-campus. If you submit from off-campus while not connected to VPN, the submission will fail ***
Please complete the form below to a request a change to your department's Caller Application.
Caller Applications take a minimum of 15 minutes each to change, some take hours. Due to the complexity of requirements involved in each change, please limit change requests whenever possible.
Please do not submit changes to the same Caller Application more than once during the same work week.
Changes to Caller Applications are typically completed on Friday afternoons. The updated Caller Application is then deployed on the date requested at the end of the form. If you have an emergency need, please note this in the Special Requests field below.
New Employee Account Request
Office 2016 Installation Request
Schedule installation of Office 2016 on your campus-owned desktop or laptop
Overhead Projectors, TV's, DVD's, VCR's and Check-Out Laptops
Projectors, SmartBoards, Interactive Displays, Classroom Speakers, TV's, DVD's and VCR's on campus are considered instructional technology and are supported by the Instructional Services group. Requests for assistance with these devices should be directed to Instructional Services at extension 3313.
If you need any of the above devices, or a laptop to use for a presentation, you should also contact Instructional Services.
Laptop Computer Checkout
Please keep in mind that these check out laptops are in limited supply and should be used for business purposes only.
Submit a survey for completing tickets or other interactions with CSD and the Help Desk.