Many software packages and sites are supported by other offices on the USC Aiken and USC campuses. The Help Desk is only able to provide limited support for those packages and sites. For more in-depth support, the supporting office should be contacted directly.
Training and Documentation:
The Data Warehouse is a repository of generated reports from student, financial, and human resource systems. Authorized users can view, access, and print reports for administrative purposes.
Support: UTS Columbia Help Desk 803-777-1800
Degree Works is an easy-to-use, web-based, degree audit and academic advising software designed to aid the advisement and academic planning process (e.g., track degree progress, prepare for registration, and plan for graduation).
Degree Works has tools that allow students to view their academic progress at any time and confirm how their course choices fulfill degree requirements.
Millennium is a donor relationship management tool that stores and displays information on donation activity, communications received, events attended, and personal relationships.
Support: Millennium Help Desk 803-777-0681
Digital assets, such as photos and logos can be found in our digital asset management (DAM) application.
Site: To access the dam, use your Microsoft credentials (your usca username and password) at www.pickit.com
Spirion software is used to scan your computer for privacy related information, identify it, and then either securely delete, clean or encrypt the files.
You may install this software on your personal computer if you use the personal computer to do work for the University.
To install the software, click on the appropriate link below. You'll sign into the Help Desk's OneDrive with your full username and password. Once you've downloaded and installed the software, locate the Spirion icon like the one shown at the top of this page. You'll be asked to create a password on your first usage. It is very important that you do not forget this password. This password and the associated profile within Spirion are the only way to access files which you might encrypt using the program.
All campus owned computers have the Symantec anti-virus software installed. If at any time, Symantec pops up a warning regarding possible detection of a virus, spyware, or any other malware related issue, you should immediately contact the Help Desk for assistance.
A few things to keep in mind regarding viruses on campus: