MFA/DUO for Columbia Systems



(For a complete overview of MFA Setup and Usage click the video above or click here.)

Setup MFA for your account now:

If you'd like to skip right to MFA setup without any additional explanation or information, go here: https://my.sc.edu/multifactor/

More information on MFA:

Most systems managed by the USC-Columbia campus are protected by Mutlifactor Authentication (MFA) using the DUO Security system.  The primary system protected by MFA is Self-Service Carolina (SSC).  SSC is used for many of your basic administrative needs as a student: class registration, housing, financial aid, etc.  You will need to complete MFA setup to have access to these areas.

Detailed information about MFA and instructions can be found on the Multifactor Authentication page of the USC-Columbia website.  Please be aware though that due to the depth of the information contained on this page most users find reading it only left them more confused.  If you'd like to access the page, you'll find it here: https://sc.edu/about/offices_and_divisions/division_of_information_technology/security/sc_technologies/mfa.php

If you run into any issues, please contact the USCA Help Desk.  Don't frustrate yourself unnecessarily by attempting to solve an MFA or account issue on your own when a quick call to the Help Desk could solve it for you quickly and easily.

Help for common MFA issues:

Getting "Access denied" error?

This is a common issue with a very simple fix.  Click the link below for instructions.

Correct the MFA "Access denied" error

Error says you need to setup your "VIP security questions":

During MFA setup you'll be asked to provide an answer to one of your VIP security questions.  If you have forgotten what those are, or have never set them up, you'll need to reclaim your VIP ID to set them.  Just click the link below, answer the questions presented and then select and set your security questions.  Once you've done that, you should be able to complete MFA setup.

Reclaim your VIP account to set security questions


8am - 8pm Monday -Thursday
8am - 5pm Friday
Closed Saturday - Sunday
Closed Campus Holidays


The Help Desk is located in B&E Suite 238
803-641-3391 from non-campus phones
x4357 from campus phones
help@usca.edu

After-Hours Outage Reporting
Call or Text 803-265-5266