In partnership with Premier World Discovery, we present unique trips in destinations around the world. If you’ve ever wanted a guided, group tour in beautiful places then these trips are perfect for you!
Upcoming Trips
The Call of Alaska Land and Cruise Journey featuring Denali National Park
13 days starting May 26, 2021
$5,749 per person double
Highlights
- 7 Night Alaska Cruise
- 2 Nights In Denali
- Anchorage
- Domed Rail Journey
- Denali Nat’l Park
- Tundra Wilderness Tour
- Mt. McKinley
- Kenai Fjords National Park
- Glacier & Wildlife Cruise
- Seward • Hubbard Glacier
- Icy Strait Point
- Juneau
- Skagway
- Ketchikan
- Inside Passage
Inclusions
- Roundtrip Airfare - CAE
- 7 Night Alaska Cruise
- All Cruise Port Charges and Gov’t. Taxes
- 5 Nights Hotel Accommodations
- Professional Tour Director
- Deluxe Motorcoach Transportation
- 28 Meals: 12 Breakfasts, 7 Lunches, and 9 Dinners
- Hotel and Ship Transfers
- Sightseeing & Admissions per Itinerary
- Baggage Handling
Accommodations
- 1 Night: Hilton or Sheraton, Anchorage
- 2 Nights: Denali Park Village of Denali Bluffs, Denali
- 1 Night: Hilton or Sheraton, Anchorage
- 1 Night: Windsong Lodge or Harbour 360, Seward
- 7 Nights: NCL Jewel, Norwegian Cruise Line
View Trip Brochure to Learn More
Landscapes and Lighthouses of Coastal Maine Featuring Five Nights in Kennebunkport
7 days starting June 12, 2021
$2,949 per person double
Highlights
- Boston City Tour
- Fenway Park Tour
- Casco Bay Cruise
- Portland Head Lighthouse
- Walkers Point
- Lobster Boat Cruise
- Cape Neddick Lighthouse
- Conway Scenic Railroad
- Kancagamus Highway
- Maple Sugar House Visit
- North Conway & The White Mountains
- Lobster Bake
- 5 Night Hotel Stay in Kennebunkport
Inclusions
- Roundtrip Airfare - CAE
- 6 Nights First Class Hotels
- 9 Meals: 6 Breakfasts and 3 Dinners
- Professional Tour Director
- Motorcoach Transportation
- Admissions per Itinerary
- Comprehensive Sightseeing
- Baggage Handling at Hotels
- Hotel Transfers
Accommodations
- 1 Night - Boston area
- 5 Nights - Nonantum Resort, Kennebunkport, Maine or similar
View Trip Brochure to Learn More
National Parks and Canyons of the Southwest
6 days starting October 17, 2021
$2,075 per person double
Highlights
- Grand Canyon West
- Grand Canyon Skywalk
- Bryce Canyon National Park
- Zion National Park
- Zion Park Tram Tour
- Las Vegas Leisure Day
- Valley of Fire State Park
- 2 Nights - Las Vegas
- 3 Nights - Mesquite
Inclusions
- Roundtrip Airfare - CAE
- 6 Nights First Class Hotels
- 8 Meals: 5 Breakfasts, 1 Lunch, and 2 Dinners
- Professional Tour Director
- Motorcoach Transportation
- Admissions per Itinerary
- Sightseeing per Itinerary
- Baggage Handling at Hotels
- Hotel Transfers
Accommodations
5 Nights Accommodations
- 2 Nights - Luxor Hotel & Casino, The Mirage Resort or New York-New York Hotel & Casino, Las Vegas
- 3 Nights - Eureka Casino Resort, Mesquite, NV
View Trip Brochure to Learn More
Montreal and Quebec City Christmas Markets featuring the Chateau Frontenac and The Queen Elizabeth Fairmont Hotels
5 days starting December 2, 2021
$2,525 per person double
Highlights
- 2 Night Stay - Quebec City at the Fairmont Chateau Frontenac Hotel
- 2 Night Stay - Montreal at the Fairmont Queen Elizabeth Hotel
- Montreal City Tour
- Underground City
- Notre Dame Cathedral
- Via Rail Train - Montreal to Quebec
- Quebec City Tour
- Montmorency Falls
- Montreal Christmas Market
- Quartier Petit Champlain and German Christmas Market in Quebec City
- Gilles Copper Museum
Inclusions
- Roundtrip Airfare - CAE
- Professional Tour Director
- 6 Meals: 4 Breakfasts and 2 Dinners
- Motorcoach Transportation
- Hotel Transfers
- Admissions per Itinerary
- Sightseeing per Itinerary
- Baggage Handling at Hotels
- Hotel Transfers
Accommodations
4 Nights Accommodations
- 2 Nights - Fairmont The Queen Elizabeth, Montreal
- 2 Nights - Fairmont Chateau Frontenac, Quebec City
View Trip Brochure to Learn More
CONTACT INFORMATION
Premier World Discovery Attn: Reservations
2615 – 190th Street, Suite 200
Redondo Beach, CA 90278
Customer Service Matters Workshop
EVERY single person within an organization is on the customer service team. While our individual responsibilities may differ, our collective goal is the same: provide our customers with the most amazing experience possible. Why is that important? Because they are the reason we have a job!
In partnership with The Right Click, a 15-year-old learning and development company based in the CSRA, we would like you to join us as we discuss the principles of customer service for frontline employees. Understand the difference between our purpose and our role in our organization. Learn how to anticipate, meet, and exceed our customer’s expectations. Discover strategies for turning difficult interactions into opportunities to create loyal customers.
Topics Include:
- The Basics Matter - first and last impressions, courteous treatment, a positive attitude, honesty and ethics
- Effective Communications Matter - verbal and non-verbal messaging, grammar usage, ask questions for clarification, listen attentively
- Relationships Matter - establish rapport, identify customer's needs, interact positively with customers, make customers feel valued
- Contacts Matter - face-to-face, telephone, online and social media, self-service
- Service Breakdowns Matter - identify the cause, solve the issue, restore the relationship, fix what needs to be fixed
- Intended Audience: Frontline customer service associates
Length: 6 hours (broken into two, three-hour sessions)
Pre-requisite: No previous customer service experience is necessary.
Session I: $99.00
Thursday, October 10, 2019
Thursday. October 17, 2019 6:00 p.m. - 9:00 p.m.
Session II: $99.00
Tuesday, October 22, 2019
Tuesday, October 29, 2019
1:00 p.m. – 4:00 p.m.
Registration and More Information
To register online for this workshop click here. If you would like additional information or would like to register over the phone, call (803) 641-3625.
*Group rates are available
About the Instructor
Allison Reaves is the owner and resident learning specialist at The Right Click, a 15-year old training and development company based in the CSRA. Allison is a graduate of the University of South Carolina, with a B.S. in Psychology and an M.A.T. in Mathematics. After 10 years of teaching high school and college mathematics, Allison left public education to explore a career in training and development. It is here that Allison fulfills her passion for helping individuals identify and develop the knowledge, skills and practices necessary to function effectively in their jobs.
Online Learning
We offer programs designed to prepare you for the workforce or enhance your skills in your current career. With 13 areas of study and over 300 courses available, you will find the program you need to be successful.
We offer a variety of different horse-related classes. You may begin your online course at any point in the month; take one course or several at a time. You work at your own pace – there are no completion deadlines.
Learn the fundamentals to almost any topic! We offer self-paced tutorials where you have the option to quickly learn the basics on a topic and build your skills and instructor-led courses for professional development.
This nationally acclaimed program is designed for beginning as well as advanced legal workers. Students will be trained to investigate complex fact patterns, research the law, interview witnesses and assist in preparing cases for courtroom litigation. There are no prerequisites. Successful graduates will receive a Certificate of Completion from USC Aiken.
Professional Development
Project management is applicable to all levels of management and all types of businesses and industries. These classes, offered by The Augusta-Aiken Chapter of the Project Management Institute, in partnership with USC Aiken, prepare you to take the Project Management Institute certification exam.
We offer programs designed to prepare you for the workforce or enhance your skills in your current career. With 13 areas of study and over 300 courses available, you will find the program you need to be successful.
This nationally acclaimed program is designed for beginning as well as advanced legal workers. Students will be trained to investigate complex fact patterns, research the law, interview witnesses and assist in preparing cases for courtroom litigation. There are no prerequisites. Successful graduates will receive a Certificate of Completion from USC Aiken.
American Society of Safety Professionals: Safety Management
All ASSP certificate programs are designed so professionals can take a series of courses related to certain occupational safety and health (OSH) topics or concepts, then master those areas and gain expertise. This certification program provides you the continuing education units (CEUs) and training required to become a safety professional.
NO ONLINE PROGRAMS IN THE FOLLOWING SECTIONS ARE OFFERED BY THE USCA SCHOOL OF BUSINESS ADMINISTRATION, AND NONE OF THEM ARE ACCREDITED BY AACSB.
Online career training courses will prepare you for a new career or give you the skills necessary to advance in your current career. Select courses have exam vouchers included in the registration price to complete a certification.
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Requirements
For any online course, you will need Internet access, a non-shared e-mail address, Microsoft Internet Explorer or Mozilla Firefox Web browser, and the latest Adobe Flash and PDF plug-ins.
Some courses may have additional requirements. Check the requirements tab under your selected course prior to registration.
If you need further assistance, please call 803-641-3471.