Remote Work Tips

Need to work remotely? Here's how!

Install the GlobalProtect agent:

• Go to: https://pa-vpn.usca.edu
• GlobalProtect uses the same account and authentication as your USCA Microsoft Office and email account.
• You may be prompted to sign in with your USCA email address and password, as well as complete the Microsoft MFA authentication process, just as if you were signing into Outlook on the web.
  Once you’ve authenticated, you’ll be given links to download the GlobalProtect agent.
• Click the correct download link for your operating system.
  • For nearly all Windows systems, you’ll need to click the Windows 64-bit link.
  • For all Mac systems, you’ll need to click the Mac 32/64-bit link.
• Wait for the download to be completed.
• Run installer. (The screenshots below are from the 64-bit Windows installer on Windows 11, but others will be similar. Screenshots for the Mac install will be available soon.)
• Accept all default options and continue through the installation until it is complete.
• You’ll see a small light gray globe icon in your Taskbar. This is the GlobalProtect agent.
• Run the GlobalProtect agent icon in your Taskbar.
• You’ll be shown a welcome screen, click the Get Started link at the bottom to continue.
• In the Portal field enter: pa-vpn.usca.edu and click Connect. 
• Once a secure VPN connection has been established the Global Protect icon will turn green and blue.
• To disconnect from VPN, click the GlobalProtect icon in your Taskbar and click Disconnect.
• GlobalProtect is now setup and available anytime you need it to connect remotely and securely to the USC Aiken campus network.

Connect to VPN

To connect to VPN, click the GlobalProtect icon in your Taskbar and click Connect.

Disconnect from VPN

To disconnect from VPN, click the GlobalProtect icon in your Taskbar and click Disconnect.

IMPORTANT REMINDER:
Anytime you are connected to VPN through GlobalProtect all of your internet access and data goes through the VPN connection. You are effectively using the USC Aiken campus for all of your internet traffic. As a result, all university rules and policies regarding the use of the network and internet apply. Please treat any VPN connection as if you were connecting to the internet while on campus.

Connecting to J and K drives while connected to VPN

Instructions on how to connect to the J and K drives while connected to the VPN:

For the PC go Search and then type one of the following:

• For Student J-drive type: \\student.usca.edu\yourusername$
• For Faculty/Staff J-drive type: \\fileshare.usca.edu\yourusername$
• For K-drive type: \\fileshare.usca.edu\shared

For the Mac go to Go and then Connect to Server and then one of the following:

• For Student J-drive type: smb://usca.edu/yourusername$
• For Faculty/Staff J-drive type: smb://usca.edu/yourusername$
• For K-drive type: smb://usca.edu/s

 Setup Out of Office

How to set up an automatic reply

1. Select File > Automatic Replies.
2. In the Automatic Replies box, select Send automatic replies. ...
3. On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office. ...
4. Select OK to save your settings.

 Forwarding Messages

How to enable automatic forwarding in Outlook

1. At the top window of the​​​​​​​ new Outlook, select Settings.
2. Select ​​​​​​​Mail> Forwarding. 
3. Toggle the Enable forwarding switch, enter the forwarding email address, and select Save.