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Windows 11 Fix

Technology Services

Windows 11 Update: Campus Wi-Fi Connectivity Issues

A recent Microsoft Windows 11 update may cause problems connecting to or maintaining a connection with USC Aiken's campus Wi-Fi network.

The issue is associated with update KB5127648, affecting OS Builds 26300.9711, 26200.9711, and 26100.9711.

What You Should Do

If you have not installed the update:

Do not install update KB5127648 at this time. We recommend postponing the update until further notice.

If you have already installed the update:

If you are experiencing Wi-Fi connectivity problems, follow the instructions below to apply the recommended fix.

Download and Install the Wi-Fi Fix

  1. Download the Windows 11 Wi-Fi Fix Patch.  Because the download is a ZIP file, users will need to extract its contents before running the program.

  2. Open the downloaded file and run the included program.

  3. Follow any on-screen instructions. The program will notify you when the process is complete.

Need Assistance?

If you experience difficulties or have questions, contact the USC Aiken Help Desk.

Phone: 803-641-3391
Email: help@usca.edu

We appreciate your patience as we work to minimize disruptions to campus Wi-Fi connectivity.

Contact Help Desk
On-Campus Phone
Ext: 4357 (HELP)
Off-Campus Phone
803-641-3391
Emergency Network Outage Phone
803-335-1198