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FAQ

Student Accounts

It is an accounts receivable account where all student financial transactions within the university are maintained.

Contact the Business Services office (803-641-3543) to make arrangements to satisfy the conditions of the hold obligation.

If you live on campus, contact University Housing. Commuter students should contact the Business Services office, Room 114, in the Penland Administration Building.

As always, you should contact your tax advisor for guidance. However, you can obtain complete information about this deduction in IRS publication 970, “Tax Benefits for Higher Education.” This publication is available from your local IRS office and may be downloaded from the IRS website. The U.S. Department of Education’s website also provides information about this deduction.

Financial Aid, Scholarships, and Work-Study Awards

Work-study funds depend upon the student securing and working in an on-campus job during the semester and are disbursed as compensation for hours worked. Because of their work-related nature, work-study awards cannot be applied to pay the bill.

In some cases, students receive financial aid awards (loans, scholarships, and grants) that exceed the cost of tuition, fees, housing, and meals. The university provides the excess funds, which are often used to pay for books and other materials. We highly recommend that students expecting a refund sign up for direct deposit through SSC.

Federal regulations dictate when funds can be released. As authorized by the student, checks will be directly deposited or mailed. They may not be picked up.

Contact the Financial Aid Office, Room 102, in the Penland Building. You can also reach them by phone at 803-641-3476 or email them at [email protected].

Bills and Payments

We do not mail bills. You can view, print, or pay your bill by logging on to SSC.

Yes. Fees may be paid via SSC or the Business Services office (Penland Building, Room 114). You can also mail your payment directly to the Business Services office by the stated cut-off date. Please identify all correspondence and checks with your student number.

To process the bill means to complete the registration process by paying the bill. You can process the bill in one of several ways:

  • If you have sufficient financial aid to cover your charges, your bill is processed if it indicates no balance due.
  • You must pay your remaining balance if you have no financial aid or insufficient aid to cover your entire bill. This can be done online through SSC with a credit or debit card (MasterCard, VISA, Discover, American Express) or a personal check (e-check). You may also pay in person with a check or cash in the Business Services office. We do not accept credit or debit cards in the office. You may also send a check by mail to:
     
    USCA Business Services Office
    471 University Parkway
    Aiken, SC 29801
  • If you need a payment plan, this can only be done in person by the student in the Business Services office or on SSC.

Your classes will be canceled.

You can allow someone else to process your bill if you give him/her access to your SSC account, or print a copy of the bill for him/her to bring and pay in person.

You can give others (parents, grandparents, etc.) access to your account through SSC. However, we generally disclose account balances only to the student.

The four payment plan can include tuition, fees, housing, and meal plans. Books cannot be included in the plan. The initial payment is 25% of the balance after all available financial aid has been applied, plus a $75 administrative fee. The remaining balance is split into three equal payments. To set up the plan, the student may go through SSC with a credit or debit card (MasterCard, VISA, American Express, Discover) or personal check. Cash or check payments may also be accepted in the Business Services office.

You or your family must use personal resources to pay the balance.

Credit/debit cards (MasterCard, VISA, Discover, American Express) are accepted only on SSC. There is a convenience fee of 2.5% associated with all credit cards.

You may visit the Business Services office in Room 114 of the Penland Building or call 803-341-3543. You may also email us at [email protected]

Refunds

Academic refunds are automatically refunded to you and mailed to your permanent address. Please allow 3-4 weeks after the first day of classes to receive a refund check. The most rapid means of receiving refunds that are to be refunded to the student is via direct deposit. All direct deposits are set up online through the Self Service Carolina portal. Financial aid students, please remember all refunds must be applied to the financial aid sources first.

You now have the option of paying your fees online. Web fee payment requires that you have sufficient financial aid to cover your fees, or that you pay by electronic check or credit card (MasterCard, VISA Discover, American Express), or a combination of both. We encourage students to take advantage of this payment method. To access fee payment online, visit my.sc.edu.

More SSC help can be found here.

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